Shipping Policy

Shipping Methods

Our official store and distributors all work with DPD, GLS, UPS, and Fedex express companies for final deliveries. We'll share the delivery status to you by email as soon as the shipping is started, including the shipping date,  tracking number, and the tracking site.

 

Shipping from

Poland Warehouse：Generała Mikołaja Bołtucia 10,Grodzisk Mazowiecki, 05-827,Poland

 

Shipping to

Denmark, Netherland, Bulgaria, Croatia, Austria, Belgium, Luxembourg, Greece, Italy, Latvia, Germany, France, Slovenia, Poland, Ireland, Estonia, Sweden, Lithuania, Slovakia, Hungary, Czech, Romania, Finland, Portugal, Spain.

 

Excluded European Countries

Cyprus, Malta, United Kingdom, Switzerland, Norway, Iceland, Liechtenstein, Andorra, Monaco, Vatican City, San Marino, Albania, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Russia, Ukraine, Belarus, Moldova, Türkiye,etc.

 

Excluded Remote Islands & Territories

Canary Islands, Azores, Madeira, Faroe Islands, Greenland, French overseas territories,etc.

 

Shipping Time:

Ship from Ship to Estimated Shipping Time Order Processing Time
EU Warehouses Main EU countries (except for Cyprus, Malta, and some remote islands) 3-5 business days 1-2 business days

Note:

1.The shipping time mentioned above is estimated and it may be influenced by distance, holidays, customs policies, political activities, etc;

2.Delivery time=shipping time(business days)+order processing pime(business days);

2.Cut-off time: 10:00am Warsaw daylight saving time, 9:00am Warsaw standard time.

Shipping Cost：

Country Shipping for Electric Scooters(including parts exceeding €39.99) Shipping for Spare Parts (not exceeding €39.99 & weighing below 3kg) Shipping for Spare Parts (not exceeding €39.99 & weighing over 3kg)
DenmarkFree€13.5€18.5
NetherlandsFree€13.5€18.5
BulgariaFree€13.5€18.5
CroatiaFree€13.5€18.5
AustriaFree€13.5€18.5
BelgiumFree€13.5€18.5
LuxembourgFree€13.5€18.5
GreeceFree€13.5€18.5
ItalyFree€13.5€18.5
LatviaFree€13.5€18.5
GermanyFree€13.5€18.5
FranceFree€13.5€18.5
SloveniaFree€13.5€18.5
PolandFree€13.5€18.5
IrelandFree€13.5€18.5
EstoniaFree€13.5€18.5
SwedenFree€13.5€18.5
LithuaniaFree€13.5€18.5
SlovakiaFree€13.5€18.5
HungaryFree€13.5€18.5
CzechFree€13.5€18.5
RomaniaFree€13.5€18.5
FinlandFree€13.5€18.5
PortugalFree€13.5€18.5
SpainFree€13.5€18.5

Note: Extended area surcharges are required for some remote regions, please contact us for final price.