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FAQs

Customer Support Time

Monday to Friday: 9:00 am-6:00 pm(GTM+8).

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Where will be my order shipped from?

All the scooters/bicycles/parts on sale will be shipped from local warehouse in Poland

How long can i receive my scooter?

Packages will be shipped within 1~2day and delivered in 3-7days depending on your address

Do i need to pay for the shipping and extra tax?

No. Kukirin has already paid the local taxes and we offer free shipping to available destinations.

How about your warranty for scooters?

We provide 12 months warranty for our electric scooters; you can contact us the first time for any questions about the quality.

Free Shipping

Free shipping for escooter orders to most EU countries

One Year Warranty

Assure you 12 months of escooters warranty service

Lifelong Support

Your questions and issues will be solved by expert in yime

Payment Secured

No worry about payment; your information processed securely

Free Shipping

Free shipping for escooter orders 

to most EU countries

One Year Warranty

Assure you 12 months of

 escooters warranty service.

Lifelong Support

Your questions and issues

 will be solved by expert in yime

Payment Secured

No worry about payment; 

your information processed securely

Free Shipping

Free shipping for escooter orders to most EU countries

One Year Warranty

Assure you 12 months of

 escooters warranty service

Lifelong Support

Your questions and issues

 will be solved in time

Payment Secured

No worry about payment; 

Infr. processed securely